1. Product Returns

• We accept returns within 14 days of purchase provided the product is unused and in its original, undamaged condition.
• To return a product, please contact our customer support at info@strenght.world or via the contact form on the website, including your order number and reason for the return.
• We do not accept returns of products that have been used or damaged, as well as digital products (such as courses, podcasts, and digital materials) that have been downloaded or used.

2. Refunds

• If your return request is approved, we will process your refund to the original payment method within 7-14 business days of receiving the returned product.
• For digital products (such as online courses or subscriptions), refunds are only possible if the product has not been downloaded or used. We do not offer refunds for digital materials that have been accessed or used.

3. Product Exchanges

• If there is a defect in the product or any other quality-related issue, we are happy to offer an exchange for an identical item or a refund. Proof of the issue (e.g., photos or a description of the defect) will be required.

4. Return and Exchange Conditions:

• Returns and exchanges are only possible if the original packaging and documentation (such as the receipt or invoice) are included.
• The customer is responsible for the cost of return shipping unless the product is being returned due to an error on our part.

5. Issues with Your Order

If you experience any issues with your order or product, please contact our customer support team. We are always ready to assist you in resolving any problem and offering a solution that works for both parties.